Shipping policy

YH Wellness Shipping Policy

At YH Wellness, we aim to process and deliver your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays). During high demand or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times are:

• Canada: 5–10 business days
• United States: 5–10 business days
• International: 7–15 business days

These are estimates only and are not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order size. Free shipping may be offered during promotions.

Tracking

Once your order has shipped, you will receive a tracking number via email.

Delays

We are not responsible for delays caused by carriers, customs, or external factors outside our control.

Lost or Stolen Packages

If your tracking shows “delivered” but you have not received your package, please contact us within 7 days so we can assist you.